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Testimonials & Feedback

Established 1990. Our clients have been shopping with us dating far back as 1990 and come from all parts of the world. It is always a pleasure to recieve feedback, so please email us we'd love to hear from you.


This Is What Our Customers Had To Say!!

John Hogan - New York, United States of America
Package arrived!!!  I was sceptical about dealing with a company so far away.  If you need a reference in the US, feel free to use my email for customer contacts.  Thank you.

Lara Jensen
Hi Guys, I just wanted to say thanks so much for such prompt delivery of those two Ute bags you sent e!! I am so impressed with your store and really appreciated such prompt delivery. I have ordered two more and will definitely recommend your store to everyone I know! Thanks again, you are doing a fantastic job

Josh Sutcliffe - Western Australia
I would like any and every one interesting in purchasing any AKUBRA hats that "Aussie Bush Hats & Oil Skins" is the one and only point of call. I am so happy with my new AKUBRA I received and the value for money compared to all the other retailers selling the same item. Thank you Aussie Bush Hats. I will be back

Dr. Amit Thakkar - Gujarat, India
Thank you Joy...........you guys are great.........I am really impressed

Ben Palmer - Tasmania, Australia
I'm glad I found you guys on the internet you are a lot cheaper and your site is a lot easier to use than anyone else.

Elwyn Lock - NSW  
Received my croc hat today, what a great product and excellent support from you
Thanks    Elwyn

Paul Sloan - Essex, UK
The hat an items arrived 2 day, there great '' love them will do business with you again soon". Many thanks my Aussie friend'''''' regards Paul

Gavin Anderson - Italy
Last year my wife bought me a pair of your workman boots. I just wanted to say that I have worn them as my first boot of choice a lot in this time, from Nov to Feb we were at our home in Italy again worn nearly every day. For the last 2 weeks of our stay we were snowed in and I wore them during that time and not once did I get wet feet, I just wanted to let you know.
I grew up in the high country of Victoria and always wore R M Williams apparel, they always lasted in very harsh conditions. Thank you keep up the high standard.
Regards, Gavin Anderson

Ieng Chhun Pho - PARI, France
Just like to inform you the shipment has reached its destination.
Thanks for your good service. The boots are perfect.

Alexander Schneider - Austria
My "Snowy River" Akubra has been come yesterday, March 13th.
It's so beautiful. Many thanks for the easy deal and the fast deliver

Tony Brereton - Cyprus
The hat arrived safely thank you. The service your company offers is second to none!  I’ve even recommended you to my Aussie pals in Saudi!!

Rod Lidia Arnott - Victoria, Australia
Thank you Thank you Thank you....The Akubra Hats are perfect... I received them both in perfect condition, the delivery was so quick... Two less items to worry about for our wedding... all the very best to you all.

Anthony Szabo - London, United Kingdom
I've just received my new boots and they're the most comfortable shoes I ever worn! Please tell the craftsman he's a master and made my day! I would like to take proper care of them though, how and what products to do you recommend?

Tobias Patterson - Sweden
I just bout 2pare of RM Williams (Black suede Craftsman and brown craftsman) from you and everything was perfect

Shahid Rana, Burnaby, Canada
Hi, just wanted to say thank you for the two pairs of RM Williams boots that I had ordered. I got both of them and they're great!
Merry Christmas and Happy New year to everyone at Aussie Bush Hats and RM Williams.

Anders Ljungkvist - Stockholm, Sweden
Just like to inform you that the shipment has reached its destination.
And that the boots fits very well.  Thanks for your good service.

Jan Prinsloo - Rustenburg, South Africa
Thanks very much I have received my boots, this is the best investment i have made for a very long time.
Thanks for your service, it is the best I have experience around. Being in South Africa you don’t get spoiled with good service that often. Thanks again & regards

Claudio Zanini - ITALY
Indiana Jones Hat
Hi Joy!   It’s arrived!    Fantastic!  Thank you very much

Chris le Roux - South Africa
Good day friends.  Cattleman hat arrived today in perfect condition, thank you very much. It is a privilege doing business with you. Fast shipping, prizing is excellent and product superior quality. Website layout and online order process is flawless. Rest assured I will spread the word amongst nations

Robert Wilson - Illinois, USA
Blundstone boots arrived today - thanks - (no need to reply) - just a word to tell you I appreciate
your fine service - best wishes – Robert

Patricia Harmon - Connecticut, USA
My son LOVES his Croc hat - the fit is excellent, it looks great on him and is in great shape.  Thanks for carrying such an excellent product

Cheryl’s Mam - Echunga, South Australia received the hats this morning they are correct and according to my daughter PERFECT.

Piet Lochten
Good evening (Here in The Netherlands)
I've received my shoes yesterday. They fit very well.
Thank you very much for your service.
If I need a hat or again some new shoes I will certainly order at your firm.

Roman Sawka - Toronto, Canada
You out did yourself.  The crocodile belt arrived on May 5th, 2006. It’s real and it’s beautiful. Thank you very much.

Sharon Mackenzie - Hampshire, UK
I have followed the nice clear instructions on your mail and have now successfully placed my order for the x2 kidz lidz and a large Roo brown Sundowner.
Many thanks.

Phillip Mar - Sydney, Australia  
Just for your information, your parcel arrived safely today at my post office this morning here in Sydney. All very good, I must comment on the workmanship quality of this Macquarie pair is Very High compared to other pairs I have brought in the past from RM Williams. Perhaps the new owners have a new direction to prove.........Thanks for your service once again, I will spread the word that you are still the Best for RMW in Australia and the whole world.

Ann Donkin - Ohio, USA
Imagine my surprise when I received my package today! What a treat! I love
the new style of Blunnies and I think the hat will be perfect for my travels
this summer (south-eastern Turkey). I also want to thank you for your prompt
and friendly service, it’s always nice to deal with real people who know they
are dealing with real people, even if they are on the other side of the world. Cheers

Liam Rice – Northern Ireland
Thank you very much for your prompt helpful service. My boots arrived today, they are fantastic. I will recommend you to my friends here in Northern Ireland.

Ben Sawamura - Colorado, USA
Instructions on affixing the chinstrap was concise and to the point.  Thank you.
The high quality of my hat, stitching and construction is superb.  With the help of your instructions,
the chinstrap went in on the first try.

Karen Sharples- Northern Territory, Australia
Thank you for your great customer service, you should be very proud! Please drop me an email to
confirm your receipt of this change.

John Okrend - Kansas, USA
Thank you very much for the update.  I appreciate your prompt response in regard to the shipment date.  Always a pleasure doing business with you.  I have been very pleased with all my orders.

Ferenc Sztrapak - Budapest, Hungary
Hats are arrived. Sorry for my impatience. These hats are wonderful.
Thank you for your help.

Miemie Neethling Taylor - Kent, United Kingdom
Hat received yesterday morning and it fits my dad like a dream!  So thanks for confirming the size.
He is very happy with it and flying back to South Africa tomorrow for many horse trekking along the
West Coast.

Graham Terry Berry - Alberta, Canada
Thanks for the quick service.
I received my Blundstones a couple of weeks ago now and I’ve been meaning to drop you an email to say thanks.
My wife likes my Blundstones so much that now she wants to get a pair (or two). So I’m sure to be placing another
order with you soon as it is cheaper to buy from you and pay shipping than it is to buy them in the stores here in Canada. Keep up the great work. I’ll be sure to order through you again

Arnd Gehrmann - Germany
Yesterday, the package arrived. Here in Aachen; Germany.
The hat is beautiful and is totally o.k.  I’m feeling, as i am really in the Outback
Man thanks and greetings from Aachen

Lamar Adron Britt - Georgia. USA
Thanks for the great job on this order. It arrived in the Post today and
delighted me to no end. I have 2 other Akubra hats, but this is my prime
choice. The color and size are fantastic. Thanks again and keep up the great
work. Hope to visit Australia in the near future as I have many friends

Kersti Bolton - Sydney
Received my order today.
Very impressed with promptness and communication.
Would happily recommend your services.

Pamela Molyneux - United Kingdom
Thanks I'll enjoy trading with you and your company again.

Helen Marshall - Kent, United Kingdom
I received my order yesterday and I thought I'd let you know I'm really
pleased with the hats and very impressed with your service. I will quite
happily recommend you to others

Leslie Noble - BC, Canada
Well, I am a happy camper - my Snowy River black hat has arrived!  I shall
wear it proudly. Thank you for your services!

J. Cameron Coleman - USA
My friend & I were out fishing today when the topic of hats came up. Of course your company was the main subject.  I’m writing this Note to tell you what we both think – we are both impressed with your level of service.  You answer your emails quickly & with friendliness.  We like dealing with you & find you to be people with whom we enjoy doing business. Thank you for the human touch & respect.  You can be assured that we will both recommend you to our friends

Neil Coker - United Arab Emirates
Hi, just a quick thank you for the excellent service from your company. I received my hat today and it is exactly what I was after.  Happy New Year and thanks again.

Sarah Fleming Gibbs - UK
MASSIVE THANK YOU, the exchanged Parka arrived at the weekend
I hope you and yours have a wonderful Christmas and New Year
Manny thanks

Karen Bycroft - Warwickshire, UK
I received my boots today and am very impressed with the service, thank you so much.

Maurice Maxwell - Ireland
What a joy, Joy!!!!! As those Yanks across the pond might say..... "Huston, the Eagle has landed". I received today, courtesy of our very own "An Post" a very splendid Akubra Leisure Time bonnet!!!! Many thanks to ye at Aussie............... Next time I’m in your neck of the woods I’ll treat ye all too some High Tea, Sticky buns are on me!!!!!!!!!!!! Might even throw in some of those fab "Lamington" cake thingies!!!!!!! Seriously, Thanks for the brilliant (and entertaining) service.

Jan May - West Sussex, UK
The boots arrived today. They are not only perfect replacements for the ones I bought years ago in Oz, but they fit too.

I'm very impressed with your service, especially with your follow-ups to the out-of-stock situation and subsequent communications. I'd not only use you again, but recommend you to anyone who wants old-fashioned service and courtesy instead of the usual digital, auto-response.

Thomas A. Gabianelli - Seymour, USA
I placed my order for the Horizon as you instructed. Thank you very much for all your help. It's been fun doing business with you and your company. Great product.

John McDermott - BC, Canada
Just wanted to give you some feedback on your ordering process.  Sometimes, when placing an international order on-line, you wonder what the heck is happening - is anyone doing anything on the other end?  Is my parcel on the way?  Especially when we're in Canada and Australia is about as far away as you can get.
Anyways.... just wanted to let you know that we like your system of updating us when the order status is changed.  Now we know when it's posted and that it's on the way.   Much appreciated!

Karen Gordon - Edinburgh, Scotland
Many thanks for your efficient processing of our order which arrived today. After our earlier experiences with another company we are impressed with your service and delighted to have our son's present here in time for his 18th birthday. Thank you.

Joaquim Morgado - Johannesburg, South Africa
Thanks a million. Your friendly attitude and professional ethics are most appreciated.

Thomas Massaro - Colorado, USA
Thank you so much on your follow through, May the shine always be at your back.

Linda Della - USA
Thanks so much for acting on this so promptly.  It’s very reassuring that there are companies that still believe in customer service and NOT in business just to make a buck.

Shari Payne - Hertfordshire, United Kingdom
My hat arrived this morning nice and early.
Can I just say how pleased I am with it the service you have provided, and of course the price was second to none compared to over here (if you can find one)!!Many thanks and kind regards

Mary West - Tucson, USA
Just today I received the Executive boots for my husband.  Thanks a bunch.  Thanks for the Custom's form too as I was not slapped with any custom's duty to pay when they arrived.  I just wanted you to know that I am greatly appreciative for that.  Our trip overseas was great and we got back on the 6th of September, so we had time for them to arrive at my home but Edwin's was a safer choice.  I look forward to ordering again with you in the future.

Andy Wong - BC, Canada
Great news ... my boots have arrived, and are exactly as I was expecting!!  Thanks.
As suspected, Canada Customs had a "back-log" and my boots were at the end of it.  I was able to get someone to find where they were in the system, and found out that the boots arrived in Canada on March 1.  So, one month later, they were finally cleared.

Samuel Houston's Daddy - Texas, USA
Peace, Love & JOY!
Thank you for making this a better year.
The very best to you and yours.

Fredrik Duta - Medan, Indonesia
The Akubra hat has been received. Thank you so much for your speedy service! I am very satisfied with your product and service.

Lior Maalumi - Jerusalem, Israel
The Stuart Boots arrived & I’m thankful 4 the Q week service, hopefully to do a lots of business with U in the future, Thanks again

Andries Strydom - Gauteng, South Africa
I got my shoes!! Wearing them as we speak! Thanks for the great service

Jon Parr - Singapore
What timing - just got back from work ready to pack for my holiday and there on the doorstep is a brand-new pair of RM Williams.  Fantastic - that you so much for helping sort out this delivery.
My first time using Aussie Bush Hats & Oilskins, but definitely not my last!! Thanks once again.

Ylva Berns - Stockholm, Sweden
I have now (yesterday) received my Coat and Bag and I just want to say Thank you, I am so pleased with them both, and especially that the Coat was dark brown, thanks again. I will now recommend your site to everybody I know. You do know that Aussie shoes and clothes are very popular in Sweden. I am now looking forward to my RM Williams boats.

Hope you're not too affected by the very bad weather you’re having down there!!

Ian G. McNab - Scotland
Just received my hat today, what can I say? Web site information was excellent. E-mail service was also excellent. Delivery dates were spot on, and the quality of the product was as you would expect also excellent. I just cannot believe that I can purchase a hat directly from you at a third of the price that I would pay in Scotland. My friends are all over me like a rash for your web site details. I know that this has been my first purchase from yourselves, but I have been a hat wearer for over 20 years. I will be returning to purchase more products in the near future. Many thanks

Tada Junichi - Tokyo, Japan
G' evening sir
Thank you for the prompt shipping! Today I've received this hat.
It is completely perfect and fits to my skull and very b-e-a-u-t-i-f-u-l.
Thank you again for your kind services.

Katie Hirscher - North Carolina
I just wanted to let you know I received the hat (it’s great) and the correct one and I also noted the refund for my shipping expenses.  Though, I knew you promised this to me, I’m just so thankful and appreciative of a company that stands by its’ word.  It was a refreshing sign.  And though there was a bit of an inconvenience and this being my first dealing with Aussie Bush Hats, I will definitely keep you in mind for future purchases. Thank you again for your diligence and understanding.

Jurand - from Poland
My Coolabah arrived promptly today. Great, perfect fit and definitely the best I ever ordered from you. Really enjoy it. I already recommended your company to many of my friends, hope you don't mind. Thanks a lot

Naomi Kaye - New York, USA
Thank you.  It has been a pleasure to do business with you.
 We enjoy the hats tremendously.

James Cooper - California, USA
I received my Akubra Military last Friday, it arrived in good shape
and I'm very pleased with it. Thanks for your personal attention to this order.

Steve Bell - Leicester, UK
Just thought would let you know larger consignment arrived today safely, customs not interested.
Thank you for Xmas items!! But anyway this time thankfully no additional costs.

Bob Parkin - Ripley, UK
Thanks for your prompt dispatch of order, order arrived at my home in the UK at 10:00 hrs on the 13 Nov, I consider that great service from all concerned.

Jared Warren - BC, Canada
Boots arrived after 9 work days in the air and no problems at customs. They look great and the fit is spot-on! It has been a pleasure doing business with you.

Richard Best - Essex, UK/Germany
Coat, hood, liner and spray arrived a few days ago.  Great products and a great price.  Thanks

Richard Hawkes - Suffolk, UK
Just a quick message to say how impressed I am by your service.
The hat I ordered arrived at my home address in the U.K.  2 weeks after placing the order – excellent. I shall be recommending you and having another look on your website to see if there is anything else I’d like.

Michael Selby - Surrey, UK
I can't wait to receive it, especially with the return of the typical English weather.
You've been very patient with my constant queries. When many would have lost their temper, you remained calm and continued to respond to my ever growing list of queries. To be perfectly honest, what you have demonstrated is without doubt the best customer service I have ever received, and I'll be sure to note this.
The next time I purchase a pair of Blundstones or another coat there will be only one website on my mind; Aussie Bush Hats.
I just received my Drizabone 3/4 Weather all! It's perfect! The sleeve length is spot on! The chest size is perfect!  Made to Order …. It took a long time, but we eventually got the sleeve length just right.

Jim Bartlett - Co. Laois, Ireland
Just to let you know that my hat.  Arrived safe and sound on the 31st October. So your postal system and mine are working first class!!!
Many thanks. Enjoy your summer, bloody winter here cobbers.

Johanna Maria Van der Bent - Harwich, UK
We took delivery of the two parcels today. We are absolutely delighted with the goods and wanted to thank you for your excellent help and advice.

Edmund Nightingale - Minnesota, USA
I was out on a golf course today and was approached by a gentleman who absolutely wanted one of these hats, I directed him to your web site...I hope he follows up.  The hat is a great product, and your service is top notch!

Mel Stronkhorst - Mpumalanga, South Africa
Thanks I have received my order. Your service is outstanding

Jamie O'Byrne - Muster, Ireland
I got the boots today.  Thanks a million, I’m going around like a duke. The missus is back to her usual self as well. My brother wants a pair now so I'll let you know this evening his sizes etc. Thanks for being so expedient.

My Sheila reckons I'm going around like a complete Loodramawn in these red wing boots that are literally falling apart. She refuses to go out in public with me 'til I get a proper pair of boots

Bob Carney - Scotland
A huge thanks for the extremely quick delivery of my Akubra and RM Williams belt. The quality of both can only be described as excellent and value for money. What is amazing though is that I placed the order on Saturday night in the UK and received the goods on Saturday morning, less than a full week later. Also the emails keeping me up to date with the order were very helpful. Again THANK YOU Bob

Janice van der Zwaan - Tablelands, North Qld.  Australia
Many thanks for the hat. I love it. Also thank you so much for your excellent service.  I won't hesitate to recommend your stores to others.

John Rowlin - Essex, UK
Just received my coat today. On first inspection excellent quality and no
doubt will be first class in the rain. Thank you for your excellent communication and service.  Once again thank-you for your help and prompt delivery.

Eric Arbogast - Luxemburg, Germany
... and the boots came yesterday, had to pick 'em up at the post office today. Fit is perfect, just as the first ones, they're even somewhat lighter in weight and a tad more classy for street wear purposes. I like the color, too. I must break them in lightly, though, because of the all-natural materials, which is the way it is supposed to be with quality footwear.
Customer service: Aussie Bush Hats rules!!!
Even though this type of service seems to be normal for you, it isn't for us and thus greatly appreciated, therefore: many, many thanks again.

Mike Conway - Johannesburg, South Africa
The hat arrived in Johannesburg and fits perfectly. Thanks for the good service.

Peter Williamson - Cape Town, South Africa
I am pleased to inform you that the Blaxland boots and Drizabone short coat have arrived safely. And, as usual, the boots are a perfect fit – beautiful, wonderful, marvellous (makes me think of the words of that song).  The jacket – perfect fit as if tailor made.  Now I pray for rain, lots of it, just so that I can wear it!
Many thanks for your patience, perseverance and assistance throughout.

What a pity (depending on one’s point of view) that one has to go overseas to purchase such quality products when it is common knowledge that South Africans are known to have wide, stable feet.  Such a big market that is not catered for!

I have visited the RM Williams shop here in Cape Town and the staff has ‘apologized’ for the prices that are set for the local market – nearly three times the price through your portals.  We have an understanding and a relatively good relationship and they are extremely helpful insofar as information and care and handling are concerned.
Once again, a big thank you and rest assured that I will not disappear into the grey void of silence.

Mark Greetham - Surrey, UK
I Came home from work today to find my Akubra Cattlemen hat waiting for me.  Great hat, excellent service.  Will definitely be doing business with you again.  Thanks very much.

Ron Mair - Scotland
I have just received my Driza-bone coat and I'm delighted with it.
Also the speed of delivery 7 days from Oz to Bonnie Scotland (where i think we need Driza-bone more than you).That was the first time i have used yourselves but it won’t be the last.

Andrew Mansfield - London, UK
Just to let you know that the boots arrived about an hour ago!! Many thanks for such fantastic prompt service and amazing delivery time. The boots also fit perfectly as well.

Stephen Simon - South Australia
Just letting you know that I got my hat in the mail this morning, and its
every bit as good as the last one I got from you at your shop when I was on
holiday 18 months ago. Thanks for making it so easy to buy from you, it would
have taken over twice as long and been more expensive to get it from
Adelaide. Definitely continue to buy from you this way.

Simon Hadlow - Australian Embassy, Tokyo
Thank you very much, our other boots have arrived and we are all skipping about

Colin Wilson - Inverness, UK
An excellent service which kept me informed with the progress of my order (even after I accidentally deleted the initial acknowledgement). The hat arrived well within the 21-day period and I am very pleased with it. I will not hesitate to recommend your service and products to others.

Anthony Bugeja - Brisbane, Australia
Thank you SO SO much got the hat LOOKS AWESOME...... Would happily recommend you guys to

Janet Jones - Surrey, UK
Thank you, I received the coat yesterday afternoon.
My husband has been searching for a new Drizabone for months and months and all it took was a quick search on the Internet - the power of the WWW.

Thanks again your service is excellent.

John Engall - Middlesex, UK
My hat arrived today 2 October 2006 at about 09.00.
Thanks again for the super-efficient service. By the
way, the fit is perfect.


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